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Training and Events Specialist

  • Remote
    • Toronto, Ontario, Canada
  • CA$75,000 - CA$80,000 per year
  • People Team

Job description

Training and Event Specialist
MedSpa Partners

MSP is a group of North America’s leading Medical Aesthetics clinics that provide world-class patient experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach.

We seek a dynamic and highly motivated Training and Event Specialist to join our People Development Team. This pivotal role, reporting to the Senior Director of People Development, is essential to nurturing our company culture and supporting training initiatives. The ideal candidate is a passionate individual with a natural flair for event planning and a deep commitment to personal and professional growth.

What you can expect from us:

  • Competitive salary commensurate to your experience

  • Industry incentives

  • Dedication to our team member’s career development, advancement, and satisfaction

  • Internal career progression and advancement opportunities

  • Employee referral program

  • A family-focused environment based on equality and respect

We believe the most successful businesses have a natural, not forced, “people first” culture. We value Team Member learning, career path development, and inclusiveness. We place a high value on attitude and self-awareness to ensure that our team is aligned and well-suited to be a part of and further assist in living out our family-focused culture.


What you will do:

Position Requirements (includes, but is not limited to):

  • Participates in regular learning and development needs assessments across the MSP platform, aligned to growth initiatives and team goals by function/role

  • Supports learning and development initiatives and events from planning through execution and measurement

  • Supports project plans to keep programs on track, proactively anticipating and mitigating challenges when they arise

  • Manages and tracks learning and development projects to accurately reflect the status and meet or exceed project milestones and deadlines

  • Collaborates with subject matter experts to ensure programs are accurate and relevant, as well as to plan any needed delivery support

  • Maintains knowledge of the latest trends in training and development

  • Supports the Manager, Training in the continued development and innovation of the current Learning Management System

  • Construct and deliver internal communications to MSP internal team members

  • Partner with the HR team to create recruitment and onboarding materials

  • Evolve in-clinic Standard Operating Procedures

  • Support the MSP planning committees in the planning and administration of our events to include but not limited to:

  • Support the organization of facilities and event details

  • Communications

  • Guest list

  • Manage on-site logistics with the event team

  • Troubleshoot emerging issues

  • Ensure smooth event implementation

  • Post-event communication and feedback collection

Job requirements

Do you have what it takes?

  • A degree in business, organizational change, business and hospitality preferred

  • 4+ years’ experience in training, operations, people development, organizational development

  • Proficient in adult learning style techniques

  • Experience in LMS management and instructional design

  • A team player who loves to collaborate with internal partners

  • Possess excellent communication skills, both verbal and written

  • Be exceptionally organized with a strong attention to detail

  • Customer service background or understanding of the importance of employee experience

  • Ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail

  • Strong verbal and written communication for interacting with vendors, clients, and team members

  • Proficiency in planning event details such as venue selection, catering, audiovisual setup, and attendee communication

  • Familiarity with tools like Microsoft Office Suite (Excel, PowerPoint) and event management software

  • Ability to troubleshoot issues during events or training sessions while staying calm under pressure

  • Develop innovative event concepts and training programs that align with organizational goals

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